We are here to answer any questions or concerns you may have, from an issue with your purchase to directions for using them. Please, don't hesitate to reach out to us! You can email us at anytime 24 hours a day at info@aelasapothecary.com or give us a call at (334)605-2915 during our business hours. We are open 7 days a week, Monday-Sunday, from 8:00 a.m-6:00 p.m CST. You can also find us on Facebook at www.facebook.com/AllOrganicAela